Discovery Questions
- •Which stakeholder groups must be interviewed (leadership, platform, product, developers, finance)?
- •What evidence sources will we collect (dashboards, docs, runbooks, org charts, cost reports)?
- •How will we shadow developer workflows from idea to production?
- •How recent is the incident and on-call data we'll review?
- •What tooling inventories or architectural diagrams exist today?
- •What is the current cloud spend and how is it allocated across teams?
Evidence to Collect
- •Interview notes and transcripts.
- •Documentation repository audit.
- •Incident and on-call data exports.
- •Architecture diagrams and service catalogs.
- •Workflow recordings or observations.
- •Cloud cost reports and tagging coverage metrics.
Implementation Patterns
Discovery Playbook
Standardize interviews, agenda, and evidence templates for repeatable engagements.
NotionConfluenceMiro
Steps
- Create interview guides for leadership, platform, reliability, and product teams.
- Set up evidence collection folders with permissions and naming conventions.
- Schedule shadowing sessions across platform and product delivery teams.
- Document baseline metrics (deployment frequency, MTTR, adoption).